BELLA ITALIA TOURIST INFORMATION – All the links right here on ONE page!
WELCOME TO
MILANO LINATE ARRIVALS
GOOGLE MAPS – helping you on arrival
The most important public services available at Milano Linate. Opening hours are subject to change.
Baggage Drop
- COOPERATIVA FACCHINI PORTABAGAGLI – Ph. (+39) 02 716659
Ground Floor – Arrivals : open every day from 9:00 to 18:00
Passenger Services
- FLY CAR SERVICE – desk – Tel. (+39) 02 70208021
Ground Floor – Arrivals : open every day from 7:30 to 0:00
- PHARMACY – Tel. (+39) 02 7560486
First Floor – Check in: open every day from 8:00 to 20:30
- PHARMASHOP – Vending Machine
Arrivals Floor – Outside terminal
First Floor – Check-in, Alitalia Check-in zone FIRST AID – Tel. (+39) 02 74852222
Arrivals Floor – Outside terminal
- MEDICAL HELP AND EMERGENCIES
Ground Floor – Arrivals (external area)
First Floor – Check-In, Groups Area
PASSENGERS FACILITIES AT
MILAN MALPENSA AIRPORT – Spectacular! Trains to Milan in just 45min
MAP
TRAINS INLAND TRAVEL
WI-FI
Free Wi-Fi is available at Malpensa Airport, just log in at “MALPENSA FREE WI-FI” network.
LOST & FOUND
Passengers can fill the online form on the airport’s website or send a fax to +39 02 74863018 describing their lost item, the date and the place that it was lost with their contact information (phone, e-mail).
If the item is found, the Airport will contact back.
For items lost in the airplane, please, contact with your airline.
Location: Terminal 1, Level 0, Arrivals B
FAST TRACK
It is a premium service to all passengers that want to access quickly to the security check and the boarding area in Malpensa Airport.
Location:
– Terminal 1: Second floor, Departures area.
– Terminal 2: Ground Floor, Departures area.
TAX REFUND
At Malpensa Airport, non-EU citizens can refund VAT taxes of their purchases.
Terminal 1 – ARRIVALS HALL
– Ground Floor: Arrivals. Phone: +39 02 58580287. Service Hours: 08:00 am to 08:00 pm daily.
– First Floor: Departures B. Phone: +39 02 58582221.Service Hours: 08:00 am to 08:00 pm daily.
Terminal 2 – DEPARTURE & CHECK IN
Ground Floor, Check-in area. Phone: +39 02 58580313. Service Hours: 08:00 am to 08:00 pm daily.
FIRST AID
Terminal 1
Location: On the South Side of the floor -1. Phone: +39 02 74862402 – 09.
Terminal 2
Location: Ground Floor, Outside the terminal. Phone: +39 02 74854444
PASSENGERS WITH REDUCED MOBILITY
All airlines provide reduced mobility assistance for passengers.
Please contact your airline to request this service prior to arriving at the airport or when you book your flight. You should also advise your airline if you intend to take your own mobility aid such as a wheelchair or scooter.
Sala Amica
Passenger assistance requirements are passed by the airline to Sala Amica, the Malpensa Airport reduced mobility service provider who will assist the passenger for the entire stay in the airport premises and during clearance of all the necessary airport formalities.
On arrival at Malpensa Airport, passengers can either use one of the Sala Amica phones located at the terminal entrances to gain assistance or go directly to their check in desk and inform airline staff during their check in that they have requested assistance, at which point a representative from Sala Amica will arrive to provide assistance.
Location
The phone points marked Sala Amica pick up point can be found at:
– Malpensa Terminal 1 Departures level, doors no. 12, 15 and 19
– Malpensa Terminal 1 Arrivals level, doors no. 4 and 7
– Malpensa Terminal 1 carpark area P2, on level -1
– Malpensa Terminal 1 at the train station
– Malpensa Terminal 1 at car rental offices
– Malpensa Terminal 2 Departure level, central door
– Malpensa Terminal 2 parking area P5.
Other services
All attended car parks at Malpensa have space reserved for disabled passengers.
Malpensa has a sight impaired path layout with yellow rubber guides installed on the terminal floor with relief codes to indicate directions, obstacles and dangers.
Toilet facilities for travellers and visitors with disabilities are located throughout the terminals.
VIP SERVICE
At Mapensa Airport there are available concierge services for both arriving and departing passengers.
Service hours: Daily, 06:00 am to 09:30 pm.
Booking: vipservice@seamilano.eu
AIRPORT HOTELS
Sheraton Milan Malpensa Hotel
In Malpensa Terminal 1, Sheraton Milan Malpensa Hotel offers hourly rooms and also it is up for overnight stays.
There’s a free shuttle between the hotel and Terminal 2.
Moxy Milan Malpensa Hotel – Marriott
In Terminal 2 there’s Moxy Hotel – Marriott, a 3-star hotel located adjacent to the terminal at the railway station floor.
It is equipped with 162 double rooms with comfortable furniture.
Book your hotel at Malpensa Airport
LOUNGES
Club S.E.A. Sala Montale: Terminal 1. Open from 6:00am to 10:00pm. Services: snacks, drinks, newspapers and magazines, among others.
Club S.E.A. Sala Monteverdi: Terminal 1. Open from 6:00am to 9:30pm. Services: snacks, Wi-Fi, newspapers and magazines, drinks, among others.
Lufthansa Lounge: Terminal 1. Open from 4:30am to 9:30pm. Services: premium food, drinks, flight monitors, snacks, among others.
The Emirates Lounge: Terminal 1. Open from 11:30am to 4:00pm. Services: showers, snacks, drinks, among others.
BOLOGNA AIRPORT LINKS
WELCOME TO ITALY!
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